Frequently Asked Questions
Everything you need to know about our gourmet edible cookie dough.
Is your cookie dough safe to eat raw?
Absolutely! We use heat-treated flour and pasteurized egg-free recipes, making our dough 100% safe to enjoy straight from the tub without any risk.
How long does the cookie dough stay fresh?
Our cookie dough stays fresh for up to 3 weeks in the refrigerator or up to 6 months if kept in the freezer. We recommend keeping it chilled for the best texture.
Can I bake your cookie dough into actual cookies?
While our dough is optimized for snacking, many of our flavors can be baked! Simply scoop onto a tray and bake at 350°F for 8-10 minutes. Note that results may vary as we do not use leavening agents.
How do you ship perishable items?
We ship our dough in insulated packaging with cold packs to ensure it arrives at a safe temperature. We recommend transferring it to the fridge immediately upon arrival.
Do you offer vegan or gluten-free options?
Yes! We have a dedicated selection of both vegan and gluten-free flavors. You can filter by dietary preference on our 'Shop All' page.
What is your return policy?
Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a replacement.